Having a problem or a suggestion? Write to us and include your player ID (shown at the bottom of the Settings screen). You can also use Settings → Send feedback in the game.
info@toffeetown.onlineRestart the game and use Settings → Restore purchases. If it's still missing, email us with your store receipt.
Link your Google Play Games or Game Center account in Settings → Account. Your progress is backed up and comes back when you link the same account on your new phone.
Use Settings → Account → "Delete my account" in the game, or email us with your player ID; we delete within 30 days.